stilltalk.blogg.se - Microsoft office 365 support canada

#MICROSOFT OFFICE 365 SUPPORT CANADA SOFTWARE#

Resolve Office 365 and ProPlus Suite configuration issues.Respond to customer tickets/e-mails via RAVE and assist in resolving Office 365 related issues/concerns.Utilize Azure AD and/or existing PowerShell scripts to customize clients’ Office 365 portal.Provide technical support for Small Business customers from various Office 365 products and services (some Enterprise level services).Responsible for delivering an enjoyable and seamless onboarding experience from other on-premises or cloud platforms to Office 365.Guide customers in onboarding their organizations to Office 365 services such as Azure, Exchange Online, SharePoint Online, SharePoint Hybrid from 2010 to 2016, Lync Online, Office 2016, Office 365 ProPlus and Yammer.

#MICROSOFT OFFICE 365 SUPPORT CANADA SOFTWARE#

Windows 2007/2008/2010, Microsoft Word, Microsoft Office 365, Power Point, Excel, Google Chrome, Internet Explorer, Mozilla Firefox, SQL Server 20, SQL Management Studio, Remote Desktop, Microsoft Lync, LogMeIn, Microsoft CRM, GoToMeeting, Confidential, Confidential, Salesforce, VMware, vCloud, Stash, Jira, Jama, Jenkins, Siteminder and Confluence software applications, Rave, Parature, ViewPoint, CMAT.

Extensive knowledge of Office 365, Exchange, Active Directory, SharePoint, monitoring systems, compliance best practice.r.

A proven ability to learn fast and provide 24x7 support of business IT systems.

Understanding knowledge of Microsoft Azure, HTML, VMware, and PowerShell Scripting.

Network Operations and System Engineer with years of schooling and technical education combined with 9 years of hands - on experience with desktop support and other production IT environments.